y887's Privacy Policy
This policy explains in detail how your personal information is collected, stored, and protected — your trust is the foundation of our platform.
Introduction & Scope
y887 is a trusted online gaming platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes what information y887 collects when you use our website, mobile version, or any related services, why we collect it, and how we use and protect that information.
By accessing this platform or creating an account, you agree to the terms of this Policy. Our services are intended for individuals aged 21 and above only. If you are under 21, please refrain from using this site.
This Policy may be updated from time to time. In the event of significant changes, we will send a notification to your registered email or clearly announce it on the site.
What Information We Collect
2.1 What You Provide Directly
During account registration and use of our services, you provide us with the following information directly:
- Full name and date of birth
- Email address and mobile number
- National ID or passport details for identity verification (KYC process)
- Financial transaction details — such as bKash, Nagad, Rocket, or bank account information
- Content of communications with customer support
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device identification information
- Browser type, operating system, and screen resolution
- Time of site access, time spent, and list of pages visited
- Game history and betting activity logs
- Data collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may verify limited information from trusted third-party services. In such cases, we restrict ourselves to only the necessary information and your complete data is never shared.
Purpose of Data Use
y887 uses your information for the following legitimate purposes:
- Account Management: To complete registration, login, and identity verification processes.
- Financial Transactions: To process deposit and withdrawal requests and to prevent fraudulent activity.
- Customer Support: To resolve your issues via live chat or email.
- Service Improvement: To enhance the platform's experience, speed, and security.
- Regulatory Compliance: To enforce age verification and responsible gaming policies.
- Notifications: To send information related to your account, transactions, or policy changes.
We never sell your information. Sharing with third parties is done solely to provide necessary services and only under strict confidentiality agreements.
Data Sharing & Disclosure
4.1 When Information Is Shared with Third Parties
We may share your information with specific third parties in the following limited circumstances:
- Payment Processors: Only the necessary information is sent to complete transactions via bKash, Nagad, Rocket, or bank transfer.
- Game Providers: Minimal technical information is shared with providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, or others for game operation.
- Identity Verification Services: To complete the KYC process.
- Legal Obligations: In response to a court order or a legitimate request from a government authority.
4.2 What We Never Do
- Your personal information is not sold to any third party for marketing purposes.
- Information is not transferred to any unrelated party without your consent.
- Sensitive financial information is never sent through unsecured channels.
Data Protection Measures
y887 applies industry-standard technical and administrative measures to protect your information. Our security framework includes:
- SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
- Data Encryption: Stored sensitive information is kept in encrypted form.
- Access Controls: Only authorized personnel can access specific data.
- Security Reviews: Regular security audits and testing are conducted.
- Firewalls & Intrusion Detection: Active systems to prevent unauthorized access.
No digital system is 100% risk-free. However, we are committed to protecting your information with the utmost care. If you suspect a security issue, please notify us immediately.
Cookies & Tracking Technologies
6.1 What Are Cookies and Why Are They Used
Cookies are small text files stored on your device. y887 uses cookies for the following purposes:
- Essential Cookies: To maintain login sessions and ensure security — without these, the service will not function.
- Service Improvement Cookies: To understand which parts of the site are used most.
- Preference Cookies: To remember your language and display preferences.
6.2 Cookie Controls
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.
Data Retention Period
y887 retains your information only for as long as it is necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.
- Active Accounts: For the full duration the account remains active and to meet all security requirements.
- Financial Records: For the legally required period after a transaction is completed.
- After Account Closure: For the minimum period required to meet relevant legal obligations, after which it is securely deleted or anonymized.
Your Data Rights
As a user of our platform, you have the following rights:
Right of Access
You may request to know what information we hold about you.
Right to Correction
You may request correction of inaccurate or incomplete information.
Right to Erasure
You may request deletion of your information under certain conditions.
Right to Restrict Processing
You may request to limit the use of your information in certain circumstances.
Right to Data Portability
You may request your data in a structured format.
Right to Object
You may object to the use of your information for specific purposes.
To exercise these rights, contact us at [email protected] or through 24/7 live chat. We provide support in both Bengali and English.
Protection of Minors
y887 is operated for individuals aged 21 and above only. We do not knowingly collect any information from minors. Age verification is mandatory during registration and our KYC process ensures this.
If we become aware that information has been collected from a person under the age of 21, that information will be immediately deleted and the account will be closed.
Changes to the Privacy Policy
y887 may update this Privacy Policy from time to time. Changes may be made due to service improvements, the introduction of new technologies, or legal requirements.
In the event of significant changes, we will notify you via your registered email or through a clear notice on the site's main page. Continued use of the site after changes are made will be considered acceptance of the updated policy.
The latest version of this policy will always be available on this page. We recommend you review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us through the following:
Want to learn more?
Visit the relevant pages to learn more about our Terms & Conditions or Responsible Gaming policy.